If you’re unable to access Smores.tv, here are a few things you can try:
Make Sure You Are Accessing Smores.tv from an Allowed Country:
The most common reason that viewers are unable to access Smores.tv is because they are located outside of an allowed country. Currently, we only allow viewers in the following countries to access Smores.tv:
- United States
- United Kingdom
- New Zealand
Therefore, if you are not located in one of these countries, you’ll be unable to access Smores.tv at this time.
Make Sure You Aren’t Using a Virtual Private Network (VPN) or Proxy Server:
If you are located in an allowed country, and still can’t access Smores.tv, please double check that you are not using a VPN or proxy server, as these are not allowed.
Check if Your Account Was Banned Accidentally:
Though uncommon, your account may have been banned due to suspected fraudulent activity and other non-compliant viewing behavior accidentally. If you believe that your account was banned incorrectly (and your account is not permanently banned), we are more than happy to look into the reason why your account may have been banned. To appeal your ban, please use the Submit a Request link (located on the top-right corner of this page).
Still Can’t Access Smores.tv?
If you have met all of the conditions listed above and still can’t access Smores.tv, or have further questions regarding the information listed above, please let us know by using the Submit a Request link (located on the top-right corner of this page). We’ll then be happy to look into your access issue.